![]() ![]() My other network player(Ruark) doesn't have this problem.Īnd that's how I found out what the problem was. My laptop(wifi) and desktop(wired) work as expected. I only have this problem with my android/iOS devices. Once someone else links his account, I have to be on the local network to find the device. I guess till then my account is linked and I can even connect from 4G to the player. Once connected I can use it until someone else with another Spotify account used the device. Sometimes the player shows up sometimes not. I have the same problem but with a marantz networkplayer. I've tried all the advice listed on this (and Sonos) forum, but unsure where to go from here - any help/advice would be appreciated! To provide details on my wireless setup, both the 2.4 and 5GHz bands are on the same SSID, all devices connected as expected on non-overlapping channels - from my router information. On the flip side, I am continually able to see my Google Home and Chromecast devices on Spotify Connect. When I restart the Sonos speakers (or reset my Wifi) the speakers show up briefly and then within the hour, are unavailable in Spotify Connect. Is there some issue from Spotify here where the registration is incorrect? Sonos customer service mentioned that even though Spotify was registered within the Sonos app, from the diagnostic report, it shows that Spotify is not registered. Talked with both Spotify and Sonos customer service, as expected got bounced back and forth. I can use Pandora and Audible from within their apps onto my Sonos. I am able to play Spotify from within the Sonos app, but not from Spotify. Spotify Connect does not recognize Sonos devices. ![]()
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